Terms of service

Terms of Service – Noura Kaftan

These Terms of Service (“Terms”) govern your use of the website operated by Noura Kaftan (“we”, “us”, or “our”). By accessing or using our website, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not use our services.


1. Online Store Terms

By using this website, you confirm that:

  • You are at least the age of majority in your country of residence
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any applicable laws

Any breach of these Terms may result in termination of your access to our services.


2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the website without our written permission.


3. Products and Brand Representation

Our products are inspired by traditional and modern designs.

📌 We do not guarantee that products are manufactured in or shipped from any specific country unless explicitly stated.


4. Orders and Payments

We reserve the right to refuse or cancel any order at our discretion.

If an order is cancelled, we may attempt to notify you using the contact details provided at checkout.

You agree to provide accurate and complete information for all purchases.


5. Pricing and Availability

All prices are subject to change without notice.

We reserve the right to modify or discontinue products at any time.


6. Shipping and Fulfillment

We work with international fulfillment partners to process and ship orders.

📌 Orders may be shipped from international warehouses depending on product availability.

Delivery times are estimates and may vary due to external factors such as logistics providers, customs, or demand.

We are not responsible for delays outside our control.


7. Returns and Refunds

All returns and refunds are governed by our Return Policy.

We reserve the right to refuse returns that do not meet our stated conditions.


8. Accuracy of Information

We do not guarantee that all information on this website is accurate, complete, or current.

Use of any information on this site is at your own risk.


9. Third-Party Services

We may use third-party services to fulfill orders and operate our business.

We are not responsible for third-party service interruptions or errors.


10. User Submissions

If you submit reviews, feedback, or content, you grant us the right to use, edit, and publish it.

You agree that your submissions do not violate any laws or third-party rights.


11. Personal Information

Your personal information is handled in accordance with our Privacy Policy.


12. Prohibited Uses

You may not use the website:

  • For unlawful purposes
  • To transmit malicious code
  • To violate intellectual property rights
  • To harass or harm others

We reserve the right to terminate access for violations.


13. Limitation of Liability

To the maximum extent permitted by law, Noura Kaftan shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of our website
  • Purchase or use of our products
  • Delays in shipping or delivery

All services are provided “as is” and “as available.”


14. Indemnification

You agree to indemnify and hold harmless Noura Kaftan from any claims arising from your breach of these Terms.


15. Governing Law

These Terms are governed by the laws of the Netherlands.


16. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Continued use of the website constitutes acceptance of any changes.


17. Contact

For any questions regarding these Terms, please contact us via our contact page.