Shipping policy

Shipping Policy – Noura Kaftan

At Noura Kaftan, we aim to provide a smooth and transparent shipping experience.

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Once your order has been processed, it will be shipped to your provided address.

We work with international fulfillment partners to offer our products.

📦 Estimated delivery times:

Please note that delivery times are estimates and may vary depending on your location, customs procedures, and courier services.

Orders are shipped from our international warehouse.

To offer competitive pricing and a wide selection of products, we ship directly from our global suppliers.

Once your order has been shipped, you will receive a track & trace code via our contact page communication or order updates.

Please allow 2–5 days for tracking information to become active.

While we do our best to ensure timely delivery, delays may occur due to:

We are not responsible for delays caused by external factors beyond our control.

It is the customer’s responsibility to ensure that the shipping address is correct.

If an incorrect or incomplete address is provided, we cannot guarantee successful delivery or replacement.

If your package is lost or not delivered within a reasonable timeframe, please contact us via our contact page.

We will investigate the issue with the shipping carrier.

In some cases, international shipments may be subject to customs fees or import duties.

These charges are the responsibility of the customer.

If you have any questions about your shipment, please contact us via our contact page.